Hi there Trader 👋
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Together we can discuss new ideas, suggestions and solve issues to make our service even better for you. If submitting an issue, please make sure to include a detailed description of your issue, steps to replicate it, and screenshots are highly encouraged for a faster solution. Thank you!
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Together we can discuss new ideas, suggestions and solve issues to make our service even better for you. If submitting an issue, please make sure to include a detailed description of your issue, steps to replicate it, and screenshots are highly encouraged for a faster solution. Thank you!
Hey @deniseatkinson, I do apologize for the issues you've been having with alerts in SmartTrader I know this can be extremely frustrating. I would like to get this issue resolved for you and would need to do further investigation. I have emailed you a link to schedule an appointment with a support representative. If you have any further screenshots you can prove on this issue please post them in this thread or send them by email to bdavis@smarttrader.com. I look forward to assisting you soon!
Briana
SmartTrader Success Team
Merged in a post:
me to alert dont work have to stick or dont trade or at the end use my mt 4??
@yvancote911 Im to hear about the issue you're having with alerts in the SmartTrader platform. We are still actively working to improve alerts functionality in SmartTrader. Would you be able to update this post with your exact issue or send an email to bdavis@smarttrader.com to further assist? I appreciate your feedback and look forward to assisting you soon.
Briana
SmartTrader Success Team