Hi there Trader 👋
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Updates
Together we can discuss new ideas, suggestions and solve issues to make our service even better for you. If submitting an issue, please make sure to include a detailed description of your issue, steps to replicate it, and screenshots are highly encouraged for a faster solution. Thank you!
Feedback
Together we can discuss new ideas, suggestions and solve issues to make our service even better for you. If submitting an issue, please make sure to include a detailed description of your issue, steps to replicate it, and screenshots are highly encouraged for a faster solution. Thank you!
Hello @lsn54, I do apologize for the trouble you're having with your forex.com broker in Smarttrader. After reviewing your case . more information is needed to further assist. I would like to call you to schedule an appointment for further investigation.
Briana
SmartTrader Success Team
@lsn54, Thank you so much for taking my call and for your feedback regarding your forex.com broker in Smarttrader. I am happy we were able to get your issue resolved by updating your broker server in Smarttrader. If you have any questions or are in need of further assistance I have emailed you our Tier 2 troubleshooting link. You also can always submit a support ticket to https://help.smarttrader.com/s/ look forward to hearing from you soon. Happy trading!
Briana
SmartTrader Success Team