Hi there Trader 👋
Together we can discuss new ideas, suggestions and solve issues to make our service even better for you. If submitting an issue, please make sure to include a detailed description of your issue, steps to replicate it, and screenshots are highly encouraged for a faster solution. Thank you! How would you rate your experience?
Updates
Together we can discuss new ideas, suggestions and solve issues to make our service even better for you. If submitting an issue, please make sure to include a detailed description of your issue, steps to replicate it, and screenshots are highly encouraged for a faster solution. Thank you!
Feedback
Together we can discuss new ideas, suggestions and solve issues to make our service even better for you. If submitting an issue, please make sure to include a detailed description of your issue, steps to replicate it, and screenshots are highly encouraged for a faster solution. Thank you!
Hi @panterachi,
I noticed that your feedback did not receive a response. We sincerely apologize. Our goal is to respond in no longer than 1-2 working days to every response on the board. We have moved our feedback system to an easier to manage system to eliminate this from happening again. In addition, we've added additional members to the team to help respond faster to everyone's posts.
I have contacted our Trading Rooms team to request for feedback on this. I will post again once I have received an update.
Thank you
Colette M.
SmartTrader Product Manager
For live sessions, you can run 2 windows and size them (below image) but for viewing archives they are limited by the embeds to only use full screen . For the archive videos, we are working on ways to improve this experience including making the archive video itself larger so that you don't need to use full screen.
@panterachi , The trading room team has confirmed that new new layouts for the archives will be rolling out in September. Thanks, Colette