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Updates
Together we can discuss new ideas, suggestions and solve issues to make our service even better for you. If submitting an issue, please make sure to include a detailed description of your issue, steps to replicate it, and screenshots are highly encouraged for a faster solution. Thank you!
Feedback
Together we can discuss new ideas, suggestions and solve issues to make our service even better for you. If submitting an issue, please make sure to include a detailed description of your issue, steps to replicate it, and screenshots are highly encouraged for a faster solution. Thank you!
Hi @bohemia13 , One of our support representative's will be reaching out to you to confirm your issue has been resolved. If it has not been resolved, we will need more specific details so that we can investigate this issue further.
Hey @bohemia13, I'm sorry to hear about the issues you are having with our Fibonacci's in SmartTrader. I attempted to contact you to obtain further information in regards to your issue but wasn't able to get a hold of you. I left you a detailed voicemail, hoping to get in contact with you soon.
Please respond to this thread, give me a call back or start a live chat at
https://help.smarttrader.com/s/
Briana
SmartTrader Success Team
Hello, @bohemia13 I have made a second attempt to contact you in regards to your issue with the Fibonacci tool in Smattrader. But was not able to reach you. As we strive to create a great trading experience for our traders, we want to do all we can to assist! Please submit a support ticket to https://help.smarttrader.com/s/. I will also email you a link to schedule an appointment with one of our Tier 2 representatives along with a link below to our help article with a plethora of useful information on Fibonaccis. Looking forward to hearing from you soon.
Happy trading!
https://help.smarttrader.com/s/global-search/fibonacci%20tool
Briana
SmartTrader Success Team