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Updates
Together we can discuss new ideas, suggestions and solve issues to make our service even better for you. If submitting an issue, please make sure to include a detailed description of your issue, steps to replicate it, and screenshots are highly encouraged for a faster solution. Thank you!
Feedback
Together we can discuss new ideas, suggestions and solve issues to make our service even better for you. If submitting an issue, please make sure to include a detailed description of your issue, steps to replicate it, and screenshots are highly encouraged for a faster solution. Thank you!
These feedback comments were posted on our previous feedback portal:
Derek Campbell Aug 2, 2021
Submitted this earlier but just saw it was closed without any explanation. Wondered why it was closed. Feedback would be appreciated. Thank you.
SmartTrader Success Team Aug 4, 2021
Hello Derek! Thank you so much for your feedback. This feature is already available in the SmartTrader trading platform. You are able to control when the alert goes off in the frequency settings. Also you can set the alert to be sent to your email or a text to your phone so that if you are not at your desk you will still be alerted.
Below I have provided a help article for setting alerts in SmartTrader. If you are needing any further assistance please call into support or chat with one of our representatives at help.smarttrader.com, happy trading! https://help.smarttrader.com/s/article/st-add-alert
SmartTrader Success Team Aug 6, 2021
Hi Derek, we are currently reevaluating the alerts functionality. I have added your feedback to our customer feedback review process for Alerts. One of our project managers may reach out to you directly to get additional input.
Thank you for your feedback.
Colette M.
SmartTrader Product Manager
changed category from "New Suggestion" to "Alerts"
I need this to call alert when one time frame oscillator cross another time frame oscillator like in the old version (ultimate charting)