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Together we can discuss new ideas, suggestions and solve issues to make our service even better for you. If submitting an issue, please make sure to include a detailed description of your issue, steps to replicate it, and screenshots are highly encouraged for a faster solution. Thank you!

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Quick Tour • Support Hub • Terms and Conditions

NO PUDE CERRAR NZD/CAD

Alas 9 pm hora Colombia me llego una señal de cerrar el par NZD/CAD pero no la pude cerrar porque no tenia cobertura de señal solo hasta las 10 pm y llego otra orden de abrir matriz de buy en el mismo par, pero como no habia cerrado, no pude volver a abrirla y tampoco me atrevi a cerrarla manualmente y ahora me sale un mensaje donde dice ORDER REJECTED POR BROKER. SERVER RESPONSE: INTERNAL ERROR. PLEASE CONTACT SUPPORT. ORDEN 1687023 DOESNT EXIST CODE 10005. Me colaboran por favor, no se que hacer